Colt Expands UCaaS Solution with New Features and Regional Growth

We’re excited to share that our partners at Colt Technology Services have significantly expanded their Unified Communications as a Service (UCaaS) offering. This expansion marks a significant milestone, bringing Colt’s Intelligent Communications (CIC) service to seven new European countries: Czech Republic, Finland, Luxembourg, Norway, Poland, Romania, and Slovakia. With this addition, CIC is now available in 21 countries across Europe and Japan, empowering businesses with high-quality, secure, and flexible cloud voice services.

Key Highlights of the Expansion:

Advanced AI and Automation Features:

  • Auto-Join Scheduled Teams Meetings: Simplifies the user experience by automatically joining scheduled Teams meetings.
  • Generative AI Integration: Incorporates platforms like Microsoft Co-Pilot to enhance the speed, accuracy, and quality of tasks.
  • Enhanced Analytics and Performance Data: Provides detailed insights and performance metrics following Teams meetings, helping businesses to optimize their communication strategies.

Seamless Integration with Microsoft 365: CIC applications run on Microsoft’s flagship Microsoft 365 cloud-based platform, ensuring a familiar desktop experience and providing immersive unified communications with Teams. This integration ensures a high-performance, reliable service, eliminating disruptions such as dropped or lagging calls.

Reliable Connectivity and Performance: Built on Colt’s Tier 1, globally connected, high-performance network, CIC delivers exceptional connectivity to the cloud and voice breakout. Colt’s network infrastructure reaches over 32,000 buildings across 230 cities, ensuring robust and reliable service for businesses of all sizes.

Market Growth and Future Prospects: According to analysts at Cavell Group, the UCaaS market is expected to grow at a CAGR of 10.3% over the next five years, reaching over 131 million users by the end of 2028. This expansion positions Colt at the forefront of this growth, enabling more businesses to leverage advanced communication technologies to drive their digital transformation.

Strategic Benefits for Businesses: Colt’s CIC services offer numerous benefits for businesses aiming to build powerful unified communications:

  • Scalability: Easily scale communication solutions to meet the growing demands of your business.
  • Enhanced Productivity: Leverage AI and automation to streamline workflows and boost productivity.
  • Comprehensive Analytics: Utilize detailed analytics to make data-driven decisions and improve communication strategies.
  • Security and Compliance: Benefit from Colt’s secure and compliant cloud voice services, ensuring the safety and integrity of your communications.

Tyler Hemmen, VP of Enterprise Products and Solutions at Colt Technology Services, stated: “AI and automation present tremendous opportunities for businesses to secure a competitive advantage, but many organizations are still in the early stages of exploring their potential. By integrating AI and automation features into Colt Intelligent Communications, we’ve made it easy for them to dip their toes into the water and create an outstanding connected employee experience which transforms and amplifies productivity. Now, more countries than ever can benefit from our cloud voice and data expertise coupled with our powerful, secure digital infrastructure.”

With this expansion, Colt continues to demonstrate its commitment to providing innovative, high-quality communication solutions that meet the evolving needs of businesses across the globe. Explore how Colt’s CIC services can transform your business communications and support your digital transformation journey.